TCS adjudged leader in mortgage operations

Everest Group cites various key strengths for selecting TCS

BBN Report

MUMBAI/ December 08-2020: Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, has been named a Leader in the Everest Group PEAK Matrix for Mortgage Operations.

In an assessment of 19 mortgage operations service providers, TCS was placed highest for its vision and capability as well as market impact.

The report says that TCS provides a full spectrum of services in mortgage operations with wide presence in almost all major processes and functions across front, mid- and back office. It goes on to highlight TCS’ strong domain expertise, digital offerings, and advisory capabilities, which help it serve small and mid-sized clients, along with catering to the needs of some of the biggest banks and FinTechs.

According to the report, TCS is one of the few service providers that have a good presence in established economies such as North America and UK, as well as emerging ones such as Asia Pacific and Middle East.

Key strengths

Other strengths highlighted were TCS’ continual heavy investments in digital and technology and its Digital Mortgage Advisor solution that helps clients manage their mortgage leads and loans more efficiently.

“The mortgage industry is ripe for disruptive innovation, leveraging agile methodologies and digital technologies. In many regions, lenders are embracing high levels of innovation in the wake of the current crisis. By adopting our digital solutions for mortgage processing, our customers are enhancing the borrower experience, simplifying processes across the business value chain and improving their operational resilience,” said K Krithivasan, Business Group Head, Banking, Financial Services and Insurance, TCS.

“This market leadership position from an independent research firm is recognition of our differentiated capabilities and offerings that help both traditional lenders as well as upstarts to gain a competitive advantage and stay ahead of the curve,” Krithivasan added.

TCS has nearly two decades of experience in managing end-to-end mortgage business operations. It serves more than 40 clients, including top global banks and lenders, leading mortgage non-bank lenders, mortgage servicers, correspondent lenders, allied service providers such as mortgage insurance companies, title service providers and information service providers.


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