DUBAI: Emirates has unveiled its newest travel store in Hong Kong, marking a significant advancement in its presence within the city and the broader Far East region.
The establishment not only stands as the inaugural Emirates Travel Store in the Far East but also heralds the introduction of a strategic retail blueprint set to unfold progressively across the Far East and the airline’s global network.
The ceremony of the 1,500 square feet Emirates travel store was overseen by Orhan Abbas, the Senior Vice President of Commercial Operations for Emirates in the Far East. The event was graced by esteemed guests including Sheikh Saoud Al Mualla, UAE Consul General, and Sultan Alriyami, Emirates Area Manager for Hong Kong.
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Positioned in the Nexxus Building, this newly minted concept store delineates Emirates’ unwavering dedication to furnishing an unparalleled retail experience by granting the denizens of Hong Kong unrivaled access to its esteemed products, services, and hallmark hospitality.
The store boasts a wide array of premium services, spanning from flight bookings and ticketing facilities to personalized customer support.
Orhan Abbas expressed his elation at inaugurating the premier Emirates travel store in the Far East, specifically in Hong Kong, underscoring the airline’s mission to revamp customer service to the utmost degree.
“With Hong Kong holding pivotal importance in their operational landscape, the debut of this centralized travel store aims to confer an elevated retail encounter upon clientele, epitomizing Emirates’ renowned hospitality at every stage of the customer expedition”
Emirates presently operates a commendable tally of 21 weekly flights linking Hong Kong and Dubai. Solidifying its commitment to the Hong Kong market, the airline recently formalized a Memorandum of Understanding (MoU) with the Hong Kong Tourism Board, aimed at amplifying inbound tourism to the city from prime hubs in Europe and the Middle East.
To heighten the allure of the Emirates retail travel experience, customers enrolling in the distinguished loyalty program, Emirates Skywards, using the in-store self-service kiosk until July 31, 2024, stand to gain a generous bonus of 2,000 Skywards Miles, rendering the journey all the more rewarding for travelers.